RETURN POLICY
⚫ Valid Return Cycle Standard
All return applications must be initiated within the official valid after-sales cycle. Applications beyond the time limit will not be accepted. The specific valid period is subject to the prompt rules of the corresponding order page.
⚫ Product Status Requirement
Returned products and services must retain original intact status, no artificial damage, no partial use, no missing matching accessories and complete packaging, meeting secondary service standards.
⚫ Abnormal Order Interception
For bulk repeated orders, malicious return brushing, abnormal order creation and other non-normal consumption behaviors, the platform has the right to intercept return applications and standardize processing.
⚫ Full Progress Traceability
The whole process of return application, manual review, result confirmation and refund arrival is fully recorded, and users can trace the processing status at any time in the personal background.